In her session An Auditor Teaches You Great Claims Handling, Cheryl Morosini detailed the importance of organizing one’s workplace to fit a style to maximize one’s achievements. By encouraging claims professionals to approach their work product using the same techniques as an auditor would, one can tweak those methods to allow for the highest production [...]

BY LUIS PEREZ-CORDERO — The importance of the AMA Guides in determining impairment in Workers’ Compensation cases is fundamental to achieving reliable outcomes and reducing abuse of the system. I’d like to briefly cover a few areas of interest:
· First, it must be established that all impairment must have an objective foundation. It goes without [...]